FAQ – Hea Eyes™
  • NEW: YOU CAN BUY NOW AND PAY LATER WITH KLARNA
  • NEW: YOU CAN BUY NOW AND PAY LATER WITH KLARNA

FAQ

Can anyone use the HeaEyes eye massager?

It is inadvisable to use for patients with eye diseases, such as eye surgery, glaucoma, cataract, retinal detachment, etc. 

 

What payment methods do you accept?

Your security, our priority: our site only offers secure and guaranteed safe means of payment.

We accept :

-Paypal

-Credit card

-Debit cards

 

How long does it take for my order to be shipped?

We Ship From Los Angeles with USPS, Estimated Delivery 7-14 days ( Due to the high demands the processing order may take 3-6 days more ).

 

Do you ship all over the world?

Yes, we can ship your order anywhere in the world.

 

Do you provide order tracking information?

Yes, you will receive an email as soon as your order is shipped to track your order.

 

Where are you located?

Heaeyes's commercial headquarters located in Paris and our warehouse is in Dealaware.

 

Do you have a refund policy?

We do our best to resolve any issues our customers may have with their items online. If you still wish to receive a refund on your order, we can, of course, complete the payment, if the appeal is within 90 days of the date of the order.